Cisco CP-7961G IP phone / endpoint

Brand: Cisco | Category: Accessories & Components

SKU: CSC-CP-7961G | Part #: CP-7961G | MPN: CP-7961G

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The Cisco CP-7961G is a six-line IP desktop telephone that anchors unified communications deployments where call clarity, user accessibility, and network efficiency matter equally. In enterprise environments spanning financial services, healthcare, logistics, and public sector operations across the GCC, this endpoint delivers wideband audio quality and straightforward feature access without requiring separate desktop real estate for software clients. Network administrators and unified communications engineers deploy the CP-7961G when they need a reliable, standards-compliant handset that integrates seamlessly with existing Cisco Unified Communications Manager infrastructure while maintaining low total cost of ownership through passive Power over Ethernet delivery.

Built to support both SCCP and SIP protocols, the CP-7961G operates across multiple call platform environments, including native Cisco Unified Communications Manager deployments and Webex Calling through appropriate gateway configuration. This dual-protocol flexibility means organisations running mixed communication stacks or planning platform migrations can maintain standardised endpoint hardware without forced equipment replacement. The phone's wideband audio codec support—G.711 and G.729a—ensures call quality remains consistent whether users connect across the Gulf region on high-bandwidth corporate networks or rely on constrained WAN links to remote offices. Full-duplex speakerphone functionality and dedicated handset audio circuits allow simultaneous two-way conversation without the cancellation artifacts common in consumer-grade telephony.

Physically, the CP-7961G adopts the compact desktop form factor that defined professional office telephony for the better part of two decades. The grayscale pixel-addressable LCD display provides clear visibility of caller information, call state, and soft-key options without consuming excessive desk space. Six programmable line and feature keys sit above the display, complemented by five context-sensitive soft keys directly beneath the screen—a layout that lets users establish call handling habits quickly rather than hunting through menu hierarchies. The fixed stand includes tilt adjustment, accommodating typical desk angles from 0 to 45 degrees. A wired RJ-9 headset port permits connection of professional headsets for users who spend extended periods on calls, while the 10/100 Mbps Ethernet passthrough port (PC port) allows daisy-chaining to a workstation without requiring additional network infrastructure.

Power delivery via IEEE 802.3af Power over Ethernet eliminates separate electrical runs to individual phones, a significant advantage in open-plan office reconfigurations and remote worker setups across distributed sites. The switched Ethernet uplink delivers reliable connectivity while the PC passthrough port enables cost-effective network segmentation—a workstation, printer, or secondary device can connect through the phone without consuming additional ports on the access layer switch. For environments where PoE infrastructure cannot be guaranteed, Cisco supplies an optional external power supply, ensuring the CP-7961G remains operational in legacy network topologies or during staged infrastructure upgrades. XML Services support allows dynamic provisioning of phone features, call routing rules, and directory lookups, enabling sophisticated call flows and user self-service capabilities without manual configuration at each endpoint.

Regulatory approval across FCC Part 15 Class B, CE marking, and UL listing confirms the CP-7961G meets electromagnetic compatibility and electrical safety standards for deployment across North America, the European Union, and other regulated markets. This compliance certification simplifies procurement for multinational enterprises maintaining consistent hardware standards across regions. The Cisco CP-7961G remains widely deployed in mature organisations that prioritise operational stability over rapid feature iteration, making it an economical choice for stable, long-lived call environments. Network engineers seeking to extend the working life of existing Cisco Unified Communications infrastructure often specify the CP-7961G as a replacement endpoint for aged phones nearing end-of-life, because the platform remains fully supported and parts remain available through established supply chains across the region.

Call Platform Support and Network Specifications

• Protocol support: SCCP and SIP, compatible with Cisco Unified Communications Manager and Webex Calling (gateway-based)
• Display: Grayscale pixel-addressable LCD with 6 programmable line/feature keys and 5 context-sensitive soft keys
• Audio codec support: G.711 and G.729a with wideband (HD) quality on handset and full-duplex speakerphone
• Network interfaces: 10/100 Mbps switched Ethernet uplink and 10/100 Mbps Ethernet passthrough port (PC port) for daisy-chaining
• Power delivery: IEEE 802.3af Power over Ethernet (PoE) with optional external power supply for legacy environments
• Accessibility: RJ-9 wired headset port for professional headset integration; fixed stand with tilt adjustment
• Services: XML Services framework for dynamic provisioning, call routing, and directory integration
• Regulatory: FCC Part 15 Class B, CE Mark, UL listed for international deployment

Omnixon Global stocks the Cisco CP-7961G across our Dubai hub and regional distribution points, serving data centre operations, enterprise unified communications teams, and systems integrators throughout the GCC, Asia-Pacific, and Europe. If your organisation is evaluating endpoint refresh cycles, extending Cisco Unified Communications deployments, or standardising hardware across multiple facilities, we invite you to submit a detailed RFQ specifying quantities, delivery locations, and any service requirements. Our team brings hands-on familiarity with Cisco telephony ecosystems and can advise on integration considerations, bulk licensing, and regional compliance documentation. Contact Omnixon Global today for availability, configuration support, and enterprise-grade logistics to your location.