Cisco CP-7962G= IP phone / endpoint

Brand: Cisco | Category: Accessories & Components

SKU: CSC-CP-7962G | Part #: CP-7962G= | MPN: CP-7962G=

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The Cisco CP-7962G= sits on a desk or credenza as a compact, purpose-built endpoint for enterprise voice communication. Its charcoal gray chassis and adjustable footstand mean installation requires nothing more than finding desk space and connecting two Ethernet cables—one to the network, one to a PC passthrough port. This simplicity matters to IT teams deploying across dozens or hundreds of sites: no special mounting hardware, no rack rails, no coordination with facilities. Unpack it, set it down, plug it in, and the phone begins provisioning itself through Cisco's centralized management infrastructure.

Built for organizations running Cisco Unified Communications Manager or Webex Calling, the CP-7962G= brings wideband audio quality to every call through its support for the G.722 codec alongside standard G.711 and G.729a compression. The full-duplex speakerphone handles conference calls without the muting artifacts common in older endpoints, while the RJ-9 headset jack lets users move from speaker mode to private conversations without fumbling for cables. Six programmable line and feature keys combined with four soft keys give a network administrator or telephony manager room to customize the phone's behavior for different user roles—reception staff, traders, customer service reps—without touching firmware or recompiling anything. The backlit grayscale LCD with 396 x 81 pixel resolution displays the caller ID, call duration, and softkey labels clearly enough in most office lighting conditions, though it is not a color display and lacks the advanced visual features of newer endpoints.

From a network infrastructure standpoint, the Cisco CP-7962G= operates within enterprise standards that have been stable for over a decade. It supports both SCCP (Skinny Client Control Protocol) and SIP, meaning it slots into legacy Unified Communications Manager deployments as well as newer SIP-based Webex Calling environments. Power arrives through either the standard 10/100BASE-TX Ethernet line port or an inline power injector—it is IEEE 802.3af compliant, so existing PoE switches often need no upgrades. The second Ethernet port routes directly to a PC, eliminating the need for separate switch connections in many desk setups. Security features include 802.1X port authentication and SRTP encryption for media, addressing the compliance requirements that matter to regulated industries. VLAN support and QoS marking (IEEE 802.1p/Q and DSCP) allow network engineers to isolate voice traffic from data and guarantee bandwidth during peak call volumes. Firmware updates roll out centrally through TFTP provisioning, so a telephony manager can patch the entire estate without visiting each desk.

Enterprise network teams and voice administrators choose the CP-7962G= when they need a dependable, standards-compliant endpoint for users who spend significant time on calls but do not require the size or feature density of a high-end executive phone. Mid-market deployments in manufacturing, financial services, and government facilities often standardize on this model because its modest cost per unit and straightforward deployment model keep total cost of ownership predictable. The phone's longevity in the field—parts remain available and firmware continues to receive updates—means it fits into refresh cycles that stretch five or six years, reducing the administrative burden of managing multiple endpoint generations simultaneously.

Omnixon Global stocks the Cisco CP-7962G= and related endpoint inventory for enterprises, data centres, and system integrators across the UAE, GCC, and beyond. Our regional presence in Dubai means faster procurement turnaround and local technical support for deployment and provisioning. If you are building out a Cisco voice infrastructure, refreshing a legacy Unified Communications Manager environment, or need to move quickly on endpoint procurement, contact our team to discuss availability, volume pricing, and technical integration support. We welcome RFQs for this and complementary telephony hardware.

Network & Call Control Specifications

• Dual 10/100BASE-TX Ethernet ports with integrated PC passthrough; IEEE 802.3af Power over Ethernet support
• SCCP and SIP signaling protocols; compatible with Cisco Unified Communications Manager and Webex Calling
• Wideband audio via G.722 codec plus G.711 and G.729a compression options
• 802.1X port authentication and SRTP encrypted media for standards-based voice security
• IEEE 802.1Q VLAN tagging and DSCP/802.1p QoS marking for traffic prioritization
• Centralized firmware provisioning through Cisco UCM TFTP; no manual image updates required per phone
• Six programmable line and feature keys plus four soft keys; administrator-configurable for different user profiles