Cisco CP-HS-WL-562-M-EU IP phone accessory
Brand: Cisco | Category: Accessories & Components
SKU: CSC-CP-HS-WL-562-M-EU | Part #: CP-HS-WL-562-M-EU | MPN: CP-HS-WL-562-M-EU
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About the Cisco CP-HS-WL-562-M-EU IP phone accessory
This over-the-head monaural wireless headset connects directly to Cisco IP Phones via the integrated desk phone headset port with Electronic Hook Switch (EHS) support—no separate adapters or installation tools required. The Cisco 562 Multiuse Headset (part number CP-HS-WL-562-M-EU) is a DECT 6.0 wireless accessory designed for EU-region deployments, combining professional-grade audio with dual-device connectivity to streamline contact center, help desk, and office environments.
Built on DECT 6.0 technology tuned for the EU band, this headset delivers simultaneous connections to both a Cisco IP Phone and a mobile device via Bluetooth pairing through the included standard base station. The noise-cancelling boom microphone captures clear speech while on-headset controls for answer/end call, volume adjustment, and mute functions keep users productive without reaching for their desk phone. IT procurement teams will appreciate the complete package: the Cisco 562 headset, base station, EU power adapter, and full documentation arrive ready for immediate deployment on Cisco IP Phones (7800, 8800 series and other EHS-compatible models) integrated with Cisco Unified Communications Manager.
Typical Deployment Scenarios
- Contact center agents managing concurrent calls on desk phones and supervisor mobiles without switching devices
- Help desk technicians requiring hands-free operation and noise isolation in open office environments
- Executive assistants coordinating calls across multiple Cisco IP Phone extensions and personal mobile lines
- Multi-site enterprises standardizing wireless headset infrastructure across EU offices using Cisco Unified Communications
- Hybrid work teams transitioning between office and remote locations while maintaining consistent telephony experience
For technical specifications, compatibility verification, or to request a quote on the CP-HS-WL-562-M-EU and related Cisco 500 Series Headsets, contact the Omnixon Global team today.
Technical Specifications
| Brand | Cisco |
| Category | Accessories & Components |
| SKU | CSC-CP-HS-WL-562-M-EU |
| Part Number | CP-HS-WL-562-M-EU |
| Condition | New |
| Manufacturer Part Number | CP-HS-WL-562-M-EU |
| Product Series | Cisco 500 Series Headsets |
| Model | Cisco 562 Multiuse Headset |
| Headset Type | Wireless DECT |
| Wearing Style | Over-the-head, monaural (single-ear) |
| Wireless Technology | DECT 6.0 (EU band) |
| Connectivity | Desk phone headset port / EHS (Electronic Hook Switch) + Bluetooth mobile pairing via base |
| Simultaneous Connections | Dual connection (desk phone and mobile device) |
| Microphone Type | Noise-cancelling boom microphone |
| Call Controls | Answer/end call, volume up/down, mute — on-headset controls |
| Base Station | Included (Standard Base) |
| Regulatory Region | European Union (EU) |
| Compatible Platforms | Cisco IP Phones (7800, 8800 series and other EHS-compatible models), Cisco Unified Communications Manager |
| Package Contents | Cisco 562 monaural headset, standard base station, EU power adapter, documentation |
Frequently Asked Questions about Cisco CP-HS-WL-562-M-EU IP phone accessory
What does the Cisco CP-HS-WL-562-M-EU IP phone accessory do?
The Cisco CP-HS-WL-562-M-EU IP phone accessory is enterprise IT hardware deployed in production data centers, server rooms, and edge sites across the GCC and EMEA region.