Cisco CP-9971-C-A-K9 IP phone / endpoint

Cisco CP-9971-C-A-K9 IP phone / endpoint

Brand: Cisco | Category: Accessories & Components

SKU: CSC-CP-9971-C-A-K9 | Part #: CP-9971-C-A-K9 | MPN: CP-9971-C-A-K9

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About the Cisco CP-9971-C-A-K9 IP phone / endpoint

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The Cisco CP-9971-C-A-K9 is an advanced IP phone endpoint designed for enterprise unified communications environments running Cisco Unified Communications Manager (UCM) or Cisco Webex Calling. This charcoal-colored desktop device combines a 5-inch WVGA (800 x 480) color capacitive touchscreen with integrated video telephony capabilities, delivering a modern user experience for knowledge workers and contact center professionals who require both rich communication features and mobility options.

Built on the Cisco Unified IP Phone 9971 platform, the CP-9971-C-A-K9 supports up to 8 line appearances and dual signaling protocols—SIP and SCCP—for flexible deployment across diverse network architectures. Wideband (HD) audio ensures superior call clarity, while integrated 802.11a/b/g/n dual-band Wi-Fi and Bluetooth 2.1 connectivity provide seamless wireless operation with headset and handsfree profiles. The device features two 10/100/1000 Mbps Ethernet ports (LAN uplink and PC passthrough), two USB 2.0 ports, and support for G.711, G.722, G.729a, and iLBC audio codecs. Power delivery via IEEE 802.3af Power over Ethernet (PoE) eliminates external infrastructure requirements, though an optional external power supply is available. Cisco IP Phone Services SDK (XML) application support enables customized workflows and enterprise integrations. An adjustable footstand supports desktop deployment, and optional wall mounting is available through Cisco-compatible kits.

Typical Enterprise Deployments

  • Executive and professional offices requiring integrated video calling and multiline handling across unified communications platforms
  • Contact center and customer service environments where wideband audio and up to 8 line appearances improve agent productivity
  • Mobile-first workplaces leveraging integrated 802.11a/b/g/n Wi-Fi and Bluetooth connectivity for flexible desk sharing
  • Cisco Webex Calling implementations needing a native, feature-rich endpoint with video and XML customization support
  • Organizations standardizing on Cisco infrastructure seeking LAN passthrough and seamless PC integration via dual Ethernet ports

For IT procurement teams and network engineers evaluating next-generation IP endpoints, contact Omnixon Global to request a formal quotation for the Cisco CP-9971-C-A-K9 and discuss volume licensing options.

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Technical Specifications

BrandCisco
CategoryAccessories & Components
SKUCSC-CP-9971-C-A-K9
Part NumberCP-9971-C-A-K9
ConditionNew
Interface802.3af PoE
Manufacturer Part NumberCP-9971-C-A-K9
Product LineCisco Unified IP Phone 9971
ColorCharcoal
RegionAmericas (A)
Display5-inch WVGA (800 x 480) color capacitive touchscreen
Signaling ProtocolsSIP, SCCP
Audio StandardWideband (HD) audio
Lines / Line AppearancesUp to 8
Wireless LANIntegrated 802.11a/b/g/n dual-band Wi-Fi
BluetoothBluetooth 2.1 (headset and handsfree profile support)
PowerIEEE 802.3af Power over Ethernet (PoE); optional external power supply
Network PortsTwo 10/100/1000 Mbps Ethernet ports (LAN uplink + PC passthrough)
USB PortsTwo USB 2.0 ports
Video CapabilityIntegrated camera support for Cisco video telephony (video endpoint capable)
Codecs SupportedG.711, G.722, G.729a, iLBC
Platform CompatibilityCisco Unified Communications Manager (UCM), Cisco Webex Calling
XML Application SupportYes — Cisco IP Phone Services SDK (XML)
Wall MountOptional Cisco wall mount kit supported
Form FactorDesktop with adjustable footstand

Frequently Asked Questions about Cisco CP-9971-C-A-K9 IP phone / endpoint

What does the Cisco CP-9971-C-A-K9 IP phone / endpoint do?

The Cisco CP-9971-C-A-K9 IP phone / endpoint is enterprise IT hardware deployed in production data centers, server rooms, and edge sites across the GCC and EMEA region.